How do you collect my payments?

At the time of setting up the loan you will have agreed for us to collect the repayment on the due date by Continuous Payment Authority (known as CPA) via the debit card details provided for your bank account. We will collect via this method unless you contact us with other instructions.

You have the right to cancel this method of payment with your bank or directly with us, however we would then expect for the payment to arrive with us on or before the agreed due date by another method, by bank transfer or by a card payment by phone through our Customer Support team for example.

Remember if you cancel your CPA then the responsibility for ensuring the payment reaches us on time will fall to yourselves and if the payment reaches us late this may affect your credit rating for the future.