What if I don’t receive my money?

Normally funds are received by our customers very quickly but occasionally this may take a few hours to appear on your account, depending on your bank’s own processes it can take up to 24 hours.

We recommend you check your bank account at regular intervals and you should find the funds will be released in due course however if the money has not arrived after 24 hours, please contact us immediately on 0800 0882220 to enable us to help resolve this matter for you.